Engagement matters most when it changes outcomes.

Hundreds of environmental, social and governance (ESG) engagements can take place in a single year and still tell investors little about whether anything has actually changed. For years, stewardship has been measured by volume: engagements held, votes cast and reports published. These metrics have their place, but they risk missing the more important question: what has truly changed?

Regulators, clients and markets increasingly expect stewardship to show meaningful progress, not just frequent engagement. In the UK, the evolving Stewardship Code makes this shift explicit. It reflects a broader transition in sustainable investing towards real-world outcomes, financial materiality and the assets we actually hold.

From activity to outcomes

The starting point is simple: engagement is a means, not an end. In 2025, we undertook a large number of engagements across public markets and voted on thousands of resolutions. But those numbers are not the point. What matters is how engagement is conducted, what objectives are set, and whether companies respond.

Our experience shows that progress is rarely immediate. Engagement typically follows a multi-year path – from understanding an issue, to setting expectations, to implementation and ultimately to delivery. At any point in time, most engagements remain in motion rather than reaching completion.

This isn’t a weakness of stewardship. It’s a reflection of how change happens within companies. Complex issues – whether climate transition, cyber resilience or supply chains – require sustained dialogue, clear expectations and consistent follow-through.

Importantly, the most effective engagements are grounded in financial materiality, have clear objectives, define the change expected, and are backed by escalation where needed.

Without these elements, engagement risks becoming a conversation without consequence.

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