Members making a mental-health-related claim will now be automatically referred to our Friendly Voice service, giving your clients access to a personal RedArc nurse for guidance throughout their claim and ongoing wellbeing support.
This issue discusses arranging protection insurance for someone living with dementia. The very first thing that you need to do, in my opinion, is to consider the person as vulnerable, with partners and children being classed as potentially vulnerable. The next step is to check with your compliance and any other oversight, to determine what you are and are not allowed to advise on in this situation.
In this episode I have discussed the things that different insurers offer, that stand out to me. So this is my opinion, based upon my experience of when a client has explained their circumstances and I have gone ‘ooooh, Insurer X will be perfect’. I’m not going into underwriting or every single thing that makes an insurer unique, it’s just an overview of key parts of their products and services that make them a good choice for your client.
In the latest AMI Protection Viewpoint report, only 39% of respondents recalled their broker asking about protection insurance, but 99% of brokers said they asked their clients about it
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