6th November 2025

How will a Fos longstop impact adviser complaints?

The debate around a statutory long-stop on advice complaints has surfaced again, with concern that advisers remain indefinitely liable for historic recommendations. In this recent FT Adviser podcast, Derek joins Alan Lakey, Director of Highclere Financial Services, to reflect on what this means in practice for firms, particularly as expectations around record-keeping, disclosure and Consumer Duty continue to increase. 
 
It’s a timely conversation for any advice business thinking about professional risk, governance and how to protect the firm over the long term.
 

Panacea Comment

Registration

Free Registration and CPD

Related Articles_

When vulnerability policies go wrong


I have never considered myself to fit such definition but since passing 75 I am beginning to wonder if lip service is being paid by regulated firms or they have just made it more difficult for their customers?

Read More

The Golden Rule of AI for Financial Advisers: Protect Your Client Data


Artificial intelligence has the potential to transform the way advice firms work, helping to reduce administration, improve efficiency and free up more time for clients. But before embracing AI, there is one principle that should never be overlooked

Read More

Getting Better Results from AI: The RTCC Framework


Artificial intelligence is only as good as the instructions you give it. If you’ve ever asked AI a question and received an answer that felt generic, vague or simply not quite right, don’t be too quick to blame the technology.

Read More

You need to be logged in to comment on this article